Medical Assistance


Medicall is one of the leading providers on the Swiss market when it comes to medical assistance. An experienced team of professionals manages cases worldwide and is readily available to process a patient’s individual concerns and needs. From case intake, patient transports and transfers, to the billing process, Medicall offers a wide range of services under one roof. This not only guarantees high customer satisfaction amongst our patients and clients but also better cost control.


What sets us apart:

  • Customer satisfaction: our credo is: “the customer comes first”. Through close contact with our patients and their relatives, every individual’s needs are addressed. 
  • Extensive cost management: our clients benefit from a reduction in treatment and transport costs. Click here for further information.
  • Centralised process: By having our own medical service and billing department at the same location, all services are handled efficiently.
  • Independent international network: the membership with the IAG network (with a total of 87 million serviced clients) provides access to the best local partners around the world. 
  • Flexibility and further development: Medicall constantly improves its services with the involvement of its partners and state-of-the-art technologies.
  • Fraud & Abuse Management: An individual section analyses medical invoices from overseas. Click here for further information.
  • Medical services provided in foreign countries for private customers: If you would like us to arrange medical services for you as a private customer, please click here.