Personal Emergency Call


Our independent and white label emergency call centre provides personal emergency call and out-of-hours assistance to our partners, nursing and health care organisations. In rendering our services on their behalf, the wishes, requirements and needs of clients phoning us are paramount

Our multilingual specialists are available around the clock to answer emergency calls and mobilise the necessary Assistance. In 2017 alone, 120,000 emergency calls were answered and over 9,500 interventions organised.


What sets us apart:

  • Qualified staff: through regular, specific training and thanks to high-level social skills, our emergency call specialists provide clients with the necessary assistance in an understanding and considerate manner in German, French, Italian and English
  • Strong performance at unrivalled prices: the personal emergency call services and out-of-hours assistance distinguish themselves via high-quality services at a reasonable rate.
  • Standby around the clock: Medicall services operate around the clock and 365 days a year - in 2017 alone, 120'000 emergency calls were answered and more than 9'500 interventions were organized.
  • Flexibly tailored to your needs: the wishes, requirements and needs of clients and partners paramount.